Return Policy for Bikes
We aim for you to enjoy your new bike! If it’s not the ideal fit, here’s how our return procedure functions
- Eligibility:
- Bikes can be returned within 30 days of delivery.
- The bikes needs to be unused, in its original state, and come with all packaging.
- Return Process:
- Contact our customer service team at support@talariaebikestore.com to initiate a return.
- We’ll provide a prepaid return label or instructions for returning the bike.
- Refunds:
- Once we receive the bike and inspect it, refunds will be processed within 5–7 business days.
- Refunds will be credited to your original payment method.
- Exchanges:
- Need a different model or size? Let us know, and we’ll arrange an exchange quickly.
- Damaged or Defective Items:
- If your bike arrives damaged or with defects, contact us immediately for a replacement or full refund.